8l88 Privacy Policy — We are committed to protecting your information
This policy contains a full description of how your personal information is collected, used, stored, and protected on the 8l88 platform.
Last Updated: January 2026. This privacy policy applies to all services and platforms of 8l88. Any changes to the policy will be published on this page.
01 Introduction
8l88 ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. We believe that every player's personal information is their own asset, and ensuring its protection is our ethical responsibility.
This privacy policy explains what information we collect about you, how we use it, and how we keep it secure when you use our services through the 8l88 website, mobile application, or any other digital channel.
Agreeing to this policy means you are entering into a legal agreement with 8l88. By continuing to use our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
02 Information We Collect
8l88 collects only the amount of information necessary to provide its services. We never collect unnecessary or excessive personal information.
2.1 Information Provided at Registration
- Full name and date of birth (for age verification)
- Email address and contact information
- Bangladeshi National ID card or passport details (where applicable)
- Account username and password
2.2 Financial Transaction Information
- bKash, Nagad, Rocket, or bank account numbers (for processing deposits and withdrawals)
- Transaction history and amounts
- Information related to withdrawal requests
Financial information is stored with the highest level of protection and is used solely for transaction processing and fraud prevention.
2.3 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information (model, operating system)
- Browser type and version
- Session information — login time, gameplay session, and logout time
- Website browsing behavior and page visit information
- Information collected through cookies and similar tracking technologies
2.4 Customer Service Communications
When you seek assistance through our live chat or email, a record of that conversation may be kept. This helps us improve our service quality and resolve your issues more quickly.
03 Purpose of Using Information
8l88 uses your information only for specific, lawful, and clearly defined purposes. We will never use your information for any purpose not stated in this policy.
3.1 Providing Core Services
- Creating, managing, and verifying your account
- Processing deposits and withdrawals
- Personalizing your gaming experience
- Providing bonuses and promotional offers
3.2 Security and Compliance
- Detecting and preventing fraud, money laundering, and other illegal activities
- Age verification — ensuring access only for those aged 21 and above
- Enforcing responsible gaming policies
- Complying with applicable laws and regulations
3.3 Communication and Support
- Sending important notifications related to your account
- Providing customer service and technical support
- Sending promotional emails with your permission
3.4 Platform Improvement
- Analyzing and improving service quality
- Testing new games and features
- Reviewing and optimizing the user experience
04 Sharing Information with Third Parties
8l88 does not sell, rent, or share your personal information with anyone for commercial purposes. However, we may share information in certain specific circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers who perform specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and data analytics. These partners operate under strict confidentiality agreements and may use your information only for the designated tasks.
4.2 Legal Obligations
If providing information is required by a court order, government directive, or legal requirement, we may do so. In such cases we will make every effort to notify you in advance, unless prohibited by law.
4.3 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such circumstances we will notify you in advance and provide information about the new policies.
05 Cookies and Tracking Technology
Cookies are small text files stored in your browser or on your device. 8l88 uses various types of cookies to ensure service quality and improve your experience.
5.1 Types of Cookies
- Essential Cookies: These are necessary for the core functions of the platform. They are used to maintain login sessions, security verification, and language preference settings.
- Functionality Cookies: These remember your preferences and settings to provide a more convenient experience on your next visit.
- Analytics Cookies: These help improve the service by analyzing user behavior on the platform. Data from these cookies is completely anonymous.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some parts of the platform from working properly.
06 Data Retention Period
8l88 stores your information only for as long as necessary. The retention period for specific types of information is described below:
- Account Information: For as long as the account is active, and for a defined period after closure for legal reasons.
- Financial Transaction Records: Retained long-term in accordance with financial regulatory requirements.
- Customer Service Communications: For a limited period for the purpose of resolving issues and improving service quality.
- Analytics Data: Anonymous analytics data may be retained for the purpose of service improvement.
Once the retention period ends, we securely delete the information or anonymize it so that you can no longer be identified.
07 Data Security Measures
8l88 follows industry-standard security technologies and practices to protect your personal and financial information.
7.1 Encryption and Technical Safeguards
- All data transmissions are secured using SSL/TLS encryption technology.
- Stored information is protected with strong encryption algorithms.
- Regular security audits and vulnerability assessments are conducted.
- Two-factor authentication is available.
7.2 Administrative Security
- Only authorized personnel can access specific information required for their designated tasks.
- All staff receive training on privacy and data protection.
- Data access logs are recorded and reviewed regularly.
7.3 In the Event of a Data Breach
If a data breach occurs that may affect your personal information, we will notify you as quickly as possible in accordance with legal requirements and take corrective action.
08 Your Rights
As a user of 8l88, you have several important rights over your own information.
8.1 Right to Access Information
You have the right to know what information we hold about you. You can contact us at any time to request a copy of your information.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request that it be corrected. We will make that change as quickly as possible.
8.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or legitimate interests.
8.4 Right to Restrict Processing
You may request that your information be used in a limited way for specific purposes, particularly in the case of marketing communications.
8.5 Right to Lodge a Complaint
If you believe your privacy rights have been violated, you may contact our support team. We take all complaints seriously.
09 Protection of Minors
8l88 is a platform exclusively for adults. Our services are for persons aged 21 and above only.
We do not knowingly collect information from any person under the age of 18. If we find evidence that a minor has provided information, we will immediately delete that information and close the associated account.
If you are aware that a minor is using our platform, please notify us immediately.
10 Policy Changes
8l88 may update this privacy policy from time to time. The policy may be revised based on changes to services, adoption of new technology, legal changes, or user feedback.
If there are significant changes, we will notify you by email or through a notice on the platform. The date of the change will be noted at the top of the page in the "Last Updated" section.
If you continue using the platform after the updated policy is published, you will be considered to have agreed to the new terms. If you do not agree with the updated policy, please contact us.
11 Contact
Contact us for any questions, concerns, or requests related to privacy. Our privacy team is ready to provide support in Bengali.
Privacy Support
Your feedback or suggestions regarding our privacy policy help us improve our services. We take every inquiry seriously and try to respond as quickly as possible.